Legal

Terms of Service

Last updated: November 6, 2026

These terms cover your use of GreenlightSubs (“GreenlightSubs”, “we”, “us”), a web service that helps businesses track their vendors' certificates of insurance, licenses, tax forms and other documents. GreenlightSubs (greenlightsubs.com) is operated by Varaporn Suwanthevarat, a sole proprietor based in Thailand. By creating an account or using the service, you (“you”, the account holder, and anyone you invite to your team) agree to these terms.

1. Your account

  • You need to give us accurate information when you sign up and keep it up to date.
  • You're responsible for keeping your password safe and for everything that happens under your account, including actions by teammates you invite.
  • You must be at least 18 and able to enter into a contract on behalf of your business.

2. What GreenlightSubs does, and doesn't do

GreenlightSubs stores the documents and dates you and your vendors provide, shows you their status, and sends reminder emails on your behalf. GreenlightSubs does not verify insurance coverage with insurers, and is not insurance, legal or risk-management advice. You remain responsible for reviewing each document and deciding whether a vendor meets your requirements. Reminder emails depend on correct dates and email addresses, and on email providers delivering them, so we can't guarantee every reminder reaches every vendor.

3. Your data

  • You own the data you put into GreenlightSubs, including vendor details and uploaded documents (“Your Data”).
  • You give us permission to store, process and display Your Data only as needed to run the service for you, including emailing your vendors when you have reminders turned on.
  • You confirm you have the right to upload Your Data and to let us contact your vendors about their documents.
  • You can export your vendor list at any time, on any plan, and ask us to delete your account. See our Privacy Policy for details.

4. Acceptable use

Please don't use GreenlightSubs to send spam or unrelated messages to vendors, upload anything illegal or malicious, try to access other customers' data, overload or probe the service, or resell it without our permission. We may suspend accounts that do.

5. Plans, billing and cancellation

  • The Free plan is free. Paid plans are billed monthly in advance, and the Founding Lifetime plan is a single one-time payment.
  • Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. We never see or store your full card details.
  • You can cancel a monthly plan at any time from the Billing page. You won't be charged again, and your account moves to the Free plan.
  • Refunds are covered by our Refund Policy: a full refund within 14 days of your first payment for any plan.
  • We may change prices with at least 30 days' notice by email. Changes apply from your next billing period.
  • “Lifetime” means for as long as we operate GreenlightSubs. If we ever shut the service down, we'll give you at least 60 days' notice to export your data.

6. Availability and changes

We work hard to keep GreenlightSubs running. Every night we copy the account database and uploaded files to separate Google Cloud Storage in the US, as well as keeping copies on the server itself. These backups help us recover from problems, but they can't cover every situation, so please keep your own copies of documents you can't replace. The service is provided “as is” without a guarantee of uninterrupted availability. We may improve or change features over time. If we make a change that significantly reduces what your paid plan includes, we'll tell you in advance.

7. Limitation of liability

To the extent the law allows, GreenlightSubs isn't liable for indirect or consequential losses, including uninsured claims, audit charges or lost profits, arising from your use of the service or a missed reminder. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.

8. Ending these terms

You can stop using GreenlightSubs and delete your account at any time. We may suspend or close accounts that break these terms, and will give notice where reasonable. After an account is closed we delete Your Data as described in the Privacy Policy.

9. Changes to these terms

If we update these terms we'll change the date at the top, and for material changes we'll email account owners before they take effect. Continuing to use GreenlightSubs after that means you accept the updated terms.

10. Contact

Questions about these terms? Email us at support@greenlightsubs.com.