Refund Policy
Last updated: November 5, 2026
14-day money-back guarantee
If GreenlightSubs isn't right for you, ask for a refund within 14 days of your first payment for any plan (Starter, Pro or Founding Lifetime) and you'll get your money back in full. No questions asked.
Monthly plans after the first 14 days
- You can cancel at any time from the Billing page. You won't be charged again, and your account moves to the Free plan at the end of the period you've already paid for.
- Renewal payments aren't refunded for partial months, except where the law requires it or a billing error was made on our side.
- If you were charged after canceling, or charged twice, contact us and we'll refund the duplicate charge.
How to request a refund
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. To request a refund, reply to your Paddle receipt email or visit paddle.net and look up your order. You can also email us at support@greenlightsubs.com and we'll sort it out with Paddle for you.
Refunds go back to the original payment method. Depending on your bank, they usually appear within 5–10 business days.
Your data
A refund doesn't delete your account. Your vendors and documents stay available on the Free plan, and you can export or delete them at any time.